Warranty Information

One-Year Limited Warranty

For one year from the date of purchase,Venture Scooters will repair or replace at our option to the original purchaser, free of charge, any part of electronic component found upon examination by Venture Scooters or an authorized representative of Venture Scooters to be defective in material and/or workmanship. The battery is warranted by the battery manufacturer, the battery is not warranted by Venture Scooters. Venture Scooters warranty service can be performed by Venture Scooters or by an authorized Venture Scooters Agent. Do not return faulty parts to Venture Scooters without prior consent, all transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.

Warranty Exclusions

BATTERIES : Battery manufacturers provide a 6 month limited warranty on all mobility scooter & Lithium batteries.

At Venture Scooters we work closely with our suppliers to offer a 12 month limited warranty on batteries. This is at Venture Scooters sole discretion & will not cover misuse, incorrect charging, extended periods of discharge or damage to wiring or battery covers.

  • Tyres and tyre tubes (are wear items and not warranted)
  • Upholstery and seating, body kits (are covered for faults but not for wear and tear)
  • Repairs and/or modifications made to any part of the scooter without specific and prior consent from Venture Scooters
  • Circumstances beyond the control of Venture Scooters
  • Damage caused by: abuse, misuse, accident or negligence, improper operation, maintenance, or storage, commercial use or use other than normal
  • Labour, service calls, shipping and other charges incurred for repair of the product

There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are excluded, this is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.